Returns & Exchanges

At DEOC Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Secure Packaging

Carefully pack the unused items in their original packaging to ensure they are protected from damage during transit back to our warehouse.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned products, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing