Frequently Asked Questions

Everything you need to know about your DEOC beauty journey.

Are DEOC Cosmetics products cruelty-free and vegan?

Yes, we are proud to be 100% cruelty-free. All our formulas are vegan-certified and never tested on animals at any stage of production.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 10-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return lightly used products for a full refund minus shipping costs.

Are your products safe for sensitive skin?

DEOC Cosmetics prioritize clean ingredients. While our products are dermatologist-tested and formulated for all skin types, we recommend performing a patch test before full application.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.